Privacy Policy

NexGen Dubai ("we," "our," or "us") — operating as NexGen LLC FZ — is committed to protecting the privacy and security of our clients, partners, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, media services, educational offerings, and events management. By using our services, you agree to the terms outlined in this policy.

If you have questions about this policy, please contact us at contact@nexgendubai.ae.

We may collect the following types of information when you interact with our services, website, or forms:

1. Personal Information: Name, email address, phone number, nationality, and other details provided during contact form submissions, event registrations, sponsorship applications, career applications, or educational consultations.
2. Usage Data: Information about how you use our website, including IP address, browser type, device information, pages visited, time spent, and referring URLs — collected via analytics tools.
3. Payment Information: Billing and payment details for services rendered. All payment data is processed securely via trusted third-party payment processors and is never stored on our servers.
4. Communications: Records of emails, messages, or other correspondence you send to us, including any information contained in those communications.

We use the information we collect solely for legitimate business purposes, including:

1. Deliver our services — including media production, educational advisory programs, and event management as requested.
2. Respond to inquiries — to answer your questions, provide customer support, and follow up on requests in a timely manner.
3. Send updates and communications — promotional emails or news about our services (only with your explicit consent, and you may unsubscribe at any time).
4. Improve our website and services — using anonymized analytics data to understand usage patterns and enhance user experience.
5. Fulfil legal obligations — to comply with applicable UAE laws and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties under any circumstances. We may only share information in the following limited situations:

1. Trusted service providers: Third-party vendors who assist with service delivery (e.g., payment processors, email platforms, hosting providers) — bound by strict confidentiality agreements.
2. Legal authorities: If required by applicable UAE law, court order, or government authority, we may disclose information to comply with legal obligations.
3. Educational and event partners: With your explicit prior consent, we may share relevant details with co-organized educational institutions or event collaborators when necessary to deliver a specific service you have requested.

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, loss, or misuse. These include:

1. Encrypted data transmission via SSL/HTTPS across all web pages and forms.
2. Access controls — limiting access to personal data to authorized personnel only on a need-to-know basis.
3. Secure third-party processors for all payment and sensitive data handling.
4. Regular security reviews and best-practice compliance assessments.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of any data breach affecting your information.

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse site usage. We use:

1. Essential cookies — necessary for core website functionality (e.g., session management). These cannot be disabled.
2. Analytics cookies — anonymised data about how visitors use our site (e.g., Google Analytics). You may opt out at any time.
3. Marketing cookies — used to deliver relevant content and track campaign performance, only with your consent.

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.

Under applicable privacy laws, you have the following rights regarding your personal data:

1. Access: Request a copy of the personal information we hold about you.
2. Rectification: Request correction of any inaccurate or incomplete personal data.
3. Erasure: Request deletion of your personal data, subject to any legal obligations requiring us to retain it.
4. Opt-out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
5. Portability: Request a portable copy of your data in a commonly used format.

To exercise any of these rights, please contact us at contact@nexgendubai.ae. We will respond within 30 days.

Our website may contain links to third-party websites, social media platforms, partner institutions, or external resources. These links are provided for your convenience and informational purposes only.

NexGen Dubai has no control over and accepts no responsibility for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external sites you visit. The inclusion of a link does not imply endorsement by NexGen Dubai.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. Any updates will be reflected on this page with a new effective date shown at the top of the policy.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team: